Commerce & Logistics digital interface with stacked shipping containers

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Interim Services and Advisory for Omnichannel Retailer

For a large omnichannel retailer within The Netherlands the Commerce & Logistics team provided several interim roles such as a Program Manager (multiple projects), Test Coordinator and a Product Owner (E-Commerce).

Together with the client we worked, and gave advice, on Omnichannel topics including implementing the return strategy for webshop bought products, implementing a loyalty programme, testing multipe delivery proposition (frontend and backend) and E-Commerce improvements.

HP - Omnichannel retailer

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